Privacy Policy
Introduction
At DS CURATED, your privacy matters to us. We collect and use personal information only when reasonably required to process your orders, provide our services and communicate with you.
Information We Collect
Depending on how you interact with us, we may collect:
• Name
• Mobile number
• Email address
• Billing and shipping address
• Order details
• Payment-related information required to process your order
• Communications you share with us through WhatsApp, email or other customer-support channels
• Information you voluntarily provide while contacting us
How We Use Your Information
Your information may be used to:
• Process and deliver your orders
• Provide order and shipping updates
• Respond to customer enquiries
• Handle returns, exchanges and complaints
• Process payments and refunds
• Improve our website and customer experience
• Prevent fraud or misuse
• Meet applicable legal, accounting and regulatory requirements
Sharing of Information
We may share relevant information with trusted service providers where necessary to fulfil your order, such as payment service providers, courier/logistics partners, website/technology service providers, customer-support or communication platforms, and professional or legal service providers where required.
We do not sell your personal information to third parties.
Marketing Communications
If you choose to receive promotional communications from us, we may contact you regarding new collections, launches, offers or other DS CURATED updates.
You may opt out of promotional communications at any time.
Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse or disclosure. However, no online system can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us regarding your personal information, including requests relating to access, correction or other applicable privacy rights.
Privacy Contact
DS CURATED
Email: [email protected]
WhatsApp: [WHATSAPP NUMBER]